I know that is a very harsh subject title but I am VERY angry at
Lisa Leonard Designs right now. On their web page it states that it takes 2-3 weeks to create your jewelry, then they will ship it to you and send you an e-mail so you can track it. I ordered my cuff on May 18, and still have yet to get an e-mail saying that it has been shipped. I ordered this piece for Dave for his first fathers day with PLENTY of time for them to create it and get it to me. So, I e-mailed their customer service and they said it should ship out in the next day or two. I e-mailed them back asking if it would be here in time for fathers day. They responded no, they did not think it was going to make it here by then. That is when I got really upset. I called and told them if I did not have it by fathers day then I did not want it at all. They e-mailed me back saying they were sorry for the delay and they would be happy to cancel my order. I asked them not to because I really REALLY wanted to give Dave that cuff, I put so much thought into it. I the got yet another e-mail back saying that they are sorry again and my cuff should be shipping out in the next couple of days. ? ? ? ? Didn't you just e-mail me 4 days ago and say it would ship out in the next day or 2???? I am SOOOO angry right now! I can't even believe it. I want to bash them so bad and tell everyone to never order from them, but I won't, because I still love their jewelry. But I will say this, if you are ordering something from Lisa Leonard online and need it at a certain time, I would make sure to order it MONTHS in advanced. Then that way, you MIGHT have it by the time you need it!
But like I said, I still love these necklaces from her and wouldn't mind having one of my own.
I know that is a very harsh subject title but I am VERY angry at Lisa Leonard Designs right now. On their web page it states that it takes 2-3 weeks to create your jewelry, then they will ship it to you and send you an e-mail so you can track it. I ordered my cuff on May 18, and still have yet to get an e-mail saying that it has been shipped. I ordered this piece for Dave for his first fathers day with PLENTY of time for them to create it and get it to me. So, I e-mailed their customer service and they said it should ship out in the next day or two. I e-mailed them back asking if it would be here in time for fathers day. They responded no, they did not think it was going to make it here by then. That is when I got really upset. I called and told them if I did not have it by fathers day then I did not want it at all. They e-mailed me back saying they were sorry for the delay and they would be happy to cancel my order. I asked them not to because I really REALLY wanted to give Dave that cuff, I put so much thought into it. I the got yet another e-mail back saying that they are sorry again and my cuff should be shipping out in the next couple of days. ? ? ? ? Didn't you just e-mail me 4 days ago and say it would ship out in the next day or 2???? I am SOOOO angry right now! I can't even believe it. I want to bash them so bad and tell everyone to never order from them, but I won't, because I still love their jewelry. But I will say this, if you are ordering something from Lisa Leonard online and need it at a certain time, I would make sure to order it MONTHS in advanced. Then that way, you MIGHT have it by the time you need it!
But like I said, I still love these necklaces from her and wouldn't mind having one of my own.
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